Support
Our team is here to help you get the most out of Xero Agent. Reach out through any of the channels below.
Our office is open for scheduled in-person meetings.
23 - R DHA Phase 8, LahorePKT — Pakistan Standard Time (UTC+5)
Email Support
Within 1 business day
Phone Support
Immediate during business hours
Critical / Outage Issues
Within 2 hours
Enterprise SLA Customers
Dedicated response window
Quick answers to the most frequent questions we receive.
Need help creating your first AI agent, configuring its voice, language, or system prompt? Our team will guide you through the full setup process.
Having trouble connecting Xero Agent to your CRM, telephony system, or custom backend? We support custom integrations and can assist with API configuration.
Questions about your invoice, quota, plan upgrade, or payment method? Contact us and our billing team will assist you promptly.
Experiencing audio latency, transcription errors, or dropped calls? Share session details with us and we'll investigate and resolve the issue.
Locked out of your account, need to update team member access, or transfer ownership? Reach out and we'll resolve it securely.
Looking for a dedicated SLA, custom deployment, or volume pricing? Contact us to discuss an enterprise arrangement tailored to your organisation.
Our team is ready to help. Drop us an email or give us a call and we'll get you sorted.